Cookie Policy
Understanding how we use cookies and similar technologies to enhance your experience at Toppers Pizza
Last Updated: January 15, 2025
Effective Date: January 15, 2025
Table of Contents
1. Introduction
Welcome to Toppers Pizza's Cookie Policy. This policy explains how Toppers Pizza ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at piztoppers.digital (the "Website"). We believe in being transparent about the technologies we use and how they help us deliver the best pizza ordering experience to you.
By continuing to browse or use our Website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described herein. If you do not agree with our use of cookies, you can adjust your browser settings to refuse cookies or use our cookie consent tool to customize your preferences.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides more detailed information about how we collect, use, and protect your personal data. Our Terms of Service also apply to your use of our Website.
Important Note
We use cookies to remember your delivery address, save items in your cart, and ensure your orders are processed smoothly. Disabling essential cookies may affect your ability to order online.
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
2.1 How Cookies Work
When you visit our Website for the first time, our server sends a cookie to your browser. Your browser stores this small file on your device. Each time you return to our Website, your browser sends the cookie back to our server, allowing us to recognize you and remember your preferences. This is how we can remember your delivery address, keep items in your shopping cart, and provide personalized recommendations based on your ordering history.
2.2 Session vs. Persistent Cookies
Session Cookies: These are temporary cookies that are erased when you close your browser. They are essential for our Website to function properly, such as maintaining your session while you browse our menu and add items to your cart. Without session cookies, you would need to log in again on every page.
Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. They help us remember your preferences, such as your preferred delivery location, favorite menu items, and language settings. Persistent cookies enhance your experience by making the ordering process faster and more convenient.
2.3 First-Party vs. Third-Party Cookies
First-Party Cookies: These are cookies set by our Website (piztoppers.digital) directly. We use these to provide essential functionality, remember your preferences, and improve your overall experience on our platform.
Third-Party Cookies: These are cookies set by external services and partners we work with, such as Google Analytics, Facebook, and our delivery tracking providers. These cookies help us analyze Website traffic, provide social media features, and deliver relevant advertising. Third-party cookies are governed by the respective privacy policies of those third parties.
3. Why We Use Cookies
We use cookies for several important purposes that help us deliver the best possible service to our customers:
3.1 Essential Website Functionality
Certain cookies are absolutely necessary for our Website to work properly. Without these cookies, you would not be able to navigate our site, add items to your cart, or complete your order. Essential cookies enable core features such as:
- Maintaining your shopping cart contents as you browse our menu
- Processing secure checkout and payment transactions
- Remembering your delivery address for faster ordering
- Keeping you logged into your account
- Ensuring website security and fraud prevention
3.2 Performance Improvement
Performance cookies help us understand how visitors interact with our Website by collecting anonymous information about page visits, load times, and error messages. This data allows us to:
- Identify and fix technical issues quickly
- Optimize page load speeds for faster ordering
- Understand which pages are most popular
- Improve overall Website performance
3.3 User Experience Personalization
Functionality cookies remember choices you make to provide enhanced, personalized features. These cookies enable us to:
- Remember your preferred delivery location
- Save your favorite menu items for quick reordering
- Display your order history for convenience
- Customize content based on your location
- Remember your dietary preferences and restrictions
3.4 Analytics and Statistics
Analytics cookies collect information about how you use our Website. This helps us understand customer behavior and make data-driven decisions to improve our services. Analytics data includes:
- Number of visitors and page views
- Time spent on different pages
- Navigation paths through the site
- Geographic location of visitors
- Devices and browsers used
3.5 Marketing and Advertising
Marketing cookies are used to track visitors across websites. They help us deliver advertisements that are relevant to you and measure the effectiveness of our marketing campaigns. These cookies enable:
- Showing you relevant promotions and offers
- Limiting how many times you see the same ad
- Measuring the effectiveness of advertising campaigns
- Building customer segments for targeted marketing
4. Types of Cookies We Use
Below is a detailed breakdown of the cookies used on our Website, organized by category:
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
session_id |
piztoppers.digital | Maintains user session and shopping cart | Session | Browser close |
csrf_token |
piztoppers.digital | Security token to prevent cross-site request forgery | Session | Browser close |
cart_items |
piztoppers.digital | Stores shopping cart contents | Persistent | 7 days |
delivery_location |
piztoppers.digital | Remembers selected delivery address | Persistent | 30 days |
auth_token |
piztoppers.digital | Authenticates logged-in users | Persistent | 14 days |
cookieConsent |
piztoppers.digital | Stores your cookie preferences | Persistent | 1 year |
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users by assigning a randomly generated number | Persistent | 2 years |
_gid |
Google Analytics | Distinguishes users for analytics tracking | Persistent | 24 hours |
_gat |
Google Analytics | Throttles request rate to limit data collection | Session | 1 minute |
_ga_* |
Google Analytics 4 | Maintains session state for GA4 | Persistent | 2 years |
page_visits |
piztoppers.digital | Tracks pages viewed during session | Session | Browser close |
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
user_preferences |
piztoppers.digital | Stores user interface preferences | Persistent | 1 year |
language |
piztoppers.digital | Remembers selected language preference | Persistent | 1 year |
recent_orders |
piztoppers.digital | Stores recent order history for quick reordering | Persistent | 90 days |
favorite_items |
piztoppers.digital | Remembers favorited menu items | Persistent | 1 year |
dietary_prefs |
piztoppers.digital | Stores dietary preferences and restrictions | Persistent | 1 year |
store_location |
piztoppers.digital | Remembers preferred restaurant location | Persistent | 30 days |
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_fbp |
Tracks visits across websites for Facebook ads | Persistent | 3 months | |
_fbc |
Stores last visit to website from Facebook ad | Persistent | 2 years | |
IDE |
Google DoubleClick | Used for targeted advertising across Google network | Persistent | 1 year |
NID |
Stores user preferences for Google ads | Persistent | 6 months | |
ads_session |
piztoppers.digital | Tracks promotional campaign performance | Session | Browser close |
5. Third-Party Cookies
We work with trusted third-party partners who help us analyze Website traffic, provide social media features, and deliver relevant advertising. These partners may set their own cookies on your device when you visit our Website.
5.1 Google Analytics
We use Google Analytics to understand how visitors interact with our Website. Google Analytics uses cookies to collect information about your visits, including pages viewed, time spent on site, and how you arrived at our Website. This information is used to compile reports and help us improve our site. Google may also use this data to contextualize and personalize ads in their own advertising network.
Privacy Policy: Google Privacy Policy
5.2 Facebook/Meta
We use Facebook Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The Facebook Pixel tracks conversions from ads, builds targeted audiences for future ads, and remarkets to people who have already taken some kind of action on our Website.
Privacy Policy: Facebook Privacy Policy
5.3 Google Ads
We use Google Ads to reach potential customers through search and display advertising. Google Ads cookies help us track conversions from our ads, measure their effectiveness, and show you relevant advertisements based on your browsing behavior.
Privacy Policy: Google Advertising Policies
6. Cookie Duration
Different cookies have different lifespans depending on their purpose. Here is an overview of cookie durations used on our Website:
| Cookie Type | Duration | Description |
|---|---|---|
| Session Cookies | Until browser closes | Deleted automatically when you close your browser |
| Short-term Persistent | 1-7 days | Used for temporary preferences like cart contents |
| Medium-term Persistent | 30-90 days | Used for delivery preferences and recent orders |
| Long-term Persistent | 1-2 years | Used for analytics and user preferences |
7. How to Manage Cookies
You have several options to control and manage cookies on your device. Please note that restricting cookies may impact the functionality of our Website and your ability to place orders online.
7.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. Below are instructions for popular browsers:
- Click the three-dot menu icon in the top right corner of Chrome
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Here you can choose to block third-party cookies, block all cookies, or clear cookies when you close Chrome
- You can also add specific sites to allow or block lists
- Click the hamburger menu icon (three lines) in the top right corner
- Select "Settings" (or "Preferences" on Mac)
- Click "Privacy & Security" in the left panel
- Under "Enhanced Tracking Protection," choose your preferred level: Standard, Strict, or Custom
- In Custom mode, you can specifically manage cookies, including blocking all third-party cookies
- Scroll down to "Cookies and Site Data" to clear existing cookies
- On Mac: Click "Safari" in the menu bar, then "Preferences"
- Click the "Privacy" tab
- Under "Cookies and website data," choose your preferred option
- "Block all cookies" will prevent all cookies from being stored
- On iPhone/iPad: Go to Settings > Safari > Privacy & Security
- Toggle "Block All Cookies" on or off as desired
- Click the three-dot menu icon in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Manage and delete cookies and site data"
- Toggle options to allow or block cookies, including third-party cookies
- You can also set cookies to be cleared when you close the browser
7.2 Opt-Out Links
You can opt out of specific third-party cookies by visiting the following links:
7.3 Our Cookie Consent Tool
When you first visit our Website, you will see a cookie consent banner at the bottom of the page. This banner allows you to:
- Accept All: Allow all cookies, including analytics and marketing cookies
- Reject All: Only allow strictly necessary cookies required for basic Website functionality
- Customize: Open detailed settings to choose which categories of cookies you want to allow
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our Website footer or by clearing your browser cookies and revisiting our site.
8. Consequences of Disabling Cookies
While we respect your right to control cookies, please be aware that disabling certain cookies may significantly impact your experience on our Website:
Warning: Functionality Impact
Disabling essential cookies will prevent the following features from working:
- Shopping cart functionality - items won't be saved
- Checkout and payment processing
- User account login and authentication
- Saved delivery addresses and preferences
- Order history and reordering features
If you disable performance/analytics cookies:
- We won't be able to track website performance issues
- Your feedback on user experience improvements won't be captured
- Website optimization may be delayed
If you disable functionality cookies:
- You'll need to re-enter delivery addresses each visit
- Language preferences won't be remembered
- Favorite items and preferences will be lost
- Recent orders won't be available for quick reordering
If you disable marketing cookies:
- You may still see ads, but they won't be relevant to your interests
- You might see the same ad repeatedly
- You won't receive personalized offers and promotions
9. Do Not Track Signals
"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When a user turns on the DNT signal, the browser sends a message to websites requesting that the user not be tracked.
At this time, there is no universally accepted standard for how companies should respond to DNT signals. As such, our Website does not currently respond to DNT browser signals. However, you can still opt out of tracking by adjusting your cookie preferences using the methods described in Section 7 above.
We recommend using our cookie consent tool or browser settings to control tracking rather than relying on DNT signals, as these provide more granular control over your privacy preferences.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will:
- Update the "Last Updated" date at the top of this page
- Display a notice on our Website informing you of the changes
- Send an email notification to registered users for significant changes
- Request renewed consent through our cookie banner if required
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website after any changes to this policy constitutes your acceptance of those changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us:
Get in Touch
Toppers Pizza
2556 15th St, Denver, CO 80211, USA
For privacy-related inquiries, you may also contact our Privacy Team directly at [email protected].
12. More Information
To learn more about cookies and online privacy, we recommend visiting these helpful resources:
- All About Cookies - Comprehensive information about cookies and how to manage them
- Your Online Choices - Guide to behavioral advertising and opt-out options
- Cookies & You - Simple explanation of what cookies are and how they work
- ICO Cookie Guidance - Information from the UK Information Commissioner's Office
For browser-specific help with managing cookies:
Still Have Questions?
We're here to help! Contact us anytime at [email protected] or call us at +1 303-455-9463.